Term Conditions

📜 Terms & Conditions

Welcome to Flooenci.com – Learn English with Confidence!

By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. 🧾 Acceptance of Terms

By registering, purchasing a course, or using any of our features (including AI speaking tools), you agree to abide by these terms. If you do not agree, please do not use our services.

2. 📚 Use of Our Services

You agree to:

  • Use Flooenci for educational purposes only
  • Provide accurate information during sign-up
  • Not share your login or course materials without permission
  • Follow our class rules, both online and offline

We reserve the right to suspend or terminate accounts that misuse the platform.

3. 👤 Student Accounts

You are responsible for:

  • Keeping your login details safe
  • All activity under your account
  • Informing us immediately of unauthorized access

Flooenci is not responsible for losses due to account misuse.

4. 💳 Payments & Refunds

All payments are processed securely. By purchasing, you agree to our Refund & Returns Policy.

Prices and course access terms may change occasionally — but we’ll always notify you in advance.

5. 🧠 AI Tools and Chatbots

Some features (like our AI Speaking Tutor) use third-party AI services. While these tools are designed to support learning:

  • They may occasionally provide inaccurate or inappropriate responses
  • You agree to use them at your own discretion
  • We do not collect or store your personal chats without consent

6. 🔐 Privacy

We take your data seriously. By using Flooenci, you consent to our Privacy Policy, which explains how we collect and use your information.

7. 📦 Course Content & Copyright

All videos, lessons, practice materials, and resources are the property of Flooenci.
You may not copy, sell, or redistribute our content without written permission.

8. ⚠️ Limitation of Liability

Flooenci is not liable for:

  • Loss of data or access due to technical issues
  • AI responses that may be inaccurate or offensive
  • Any personal decisions made based on educational advice

We do our best to provide a safe and useful experience — but you use our services at your own risk.

9. 📍 Governing Law

These terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of Tamil Nadu (or your local office address).

10. 📩 Contact Us

Have questions? We’re here to help:

📧 Email: support@flooenci.com
📞 Phone/WhatsApp: [+91-7904756400]

By registering for a FLOOENCI spoken English Course, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.