📜 Terms & Conditions
Welcome to Flooenci.com – Learn English with Confidence!
By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. 🧾 Acceptance of Terms
By registering, purchasing a course, or using any of our features (including AI speaking tools), you agree to abide by these terms. If you do not agree, please do not use our services.
2. 📚 Use of Our Services
You agree to:
- Use Flooenci for educational purposes only
- Provide accurate information during sign-up
- Not share your login or course materials without permission
- Follow our class rules, both online and offline
We reserve the right to suspend or terminate accounts that misuse the platform.
3. 👤 Student Accounts
You are responsible for:
- Keeping your login details safe
- All activity under your account
- Informing us immediately of unauthorized access
Flooenci is not responsible for losses due to account misuse.
4. 💳 Payments & Refunds
All payments are processed securely. By purchasing, you agree to our Refund & Returns Policy.
Prices and course access terms may change occasionally — but we’ll always notify you in advance.
5. 🧠 AI Tools and Chatbots
Some features (like our AI Speaking Tutor) use third-party AI services. While these tools are designed to support learning:
- They may occasionally provide inaccurate or inappropriate responses
- You agree to use them at your own discretion
- We do not collect or store your personal chats without consent
6. 🔐 Privacy
We take your data seriously. By using Flooenci, you consent to our Privacy Policy, which explains how we collect and use your information.
7. 📦 Course Content & Copyright
All videos, lessons, practice materials, and resources are the property of Flooenci.
You may not copy, sell, or redistribute our content without written permission.
8. ⚠️ Limitation of Liability
Flooenci is not liable for:
- Loss of data or access due to technical issues
- AI responses that may be inaccurate or offensive
- Any personal decisions made based on educational advice
We do our best to provide a safe and useful experience — but you use our services at your own risk.
9. 📍 Governing Law
These terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of Tamil Nadu (or your local office address).
10. 📩 Contact Us
Have questions? We’re here to help:
📧 Email: support@flooenci.com
📞 Phone/WhatsApp: [+91-7904756400]
By registering for a FLOOENCI spoken English Course, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.